Warranty Registration


Our professionally trained Customer Care team is available Monday through Friday 8:30AM – 5:30PM EST.

To activate your meter warranty, you can complete and mail the warranty registration card that came with your Prodigy meter or call our
Customer Care team at 1-800-243-2636.

Mailing Address:
Prodigy Diabetes Care, LLC
PO Box 481928
Charlotte, NC 28269

Limited Lifetime Warranty
Prodigy Diabetes Care, LLC extends a limited lifetime warranty to consumers who purchase a new Prodigy® brand meter. Under this limited lifetime warranty, your new meter is covered from the original date of purchase as long as it has not been modified, altered, or misused, and Prodigy will
replace the meter free of charge if it is defective in material or workmanship.

NO OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE MADE. PRODIGY DIABETES CARE, LLC WILL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM THE FAILURE OF THE PRODUCT TO PERFORM IN ACCORDANCE WITH SPECIFICATIONS.

Some states do not allow the exclusion or limitation of other express or implied warranties or incidental or consequential damages, so the above
limitations or exclusions may not apply to you.