We’re here to help! Our professionally trained Customer Care team is available Monday through Friday, 8:30AM – 5:30PM EST.
You can contact us at 1-800-243-2636 to activate your meter warranty, ask questions regarding your meter, inquire about topics, or any other assistance.
You can also click on the button in the bottom right corner of your screen to start a live chat or send an email to customerc@prodigymeter.com. We will respond to your inquiry in a timely manner.
Mailing Address:
Prodigy Diabetes Care, LLC
PO Box 481928
Charlotte, NC 28269
Other Inquiries:
1-800-366-5901