Contact Prodigy Diabetes Care for more information.
We’re here to help!

Our professionally trained Customer Care team is available Monday
through Friday 8:30AM – 5:30PM ET.

You can contact us at 1-800-243-2636 to activate your meter warranty or ask questions regarding your
meter or other topics which you may need assistance.

You can also click on the chat/leave message box in the bottom right corner of your screen OR send an
email to We will respond to your inquiry in a timely manor.

Mailing Address:
Prodigy Diabetes Care, LLC
PO Box 481928
Charlotte, NC 28269