Contact Prodigy Diabetes Care for more information. We’re here to help!

Our professionally trained Customer Care team is available Monday through Friday 8:30AM – 5:30PM EST.

You can contact us at 1-800-243-2636 to activate your meter warranty, or ask questions regarding your meter or other topics which you may need assistance.

You can also click on the chat/leave message box in the bottom right corner of your screen OR send an email to We will respond to your inquiry in a timely manor.


Mailing Address:
Prodigy Diabetes Care, LLC
PO Box 481928, Charlotte, NC 28269