Contact Prodigy Diabetes Care for more information. We’re here to help!

Our professionally trained Customer Care team is available Monday through Saturday 7AM to 8PM and Sunday 7AM to 6PM EST.

You can contact us at 1-800-243-2636 to activate your meter warranty, or ask questions regarding your meter or other topics which you may need assistance.

You can also click on the chat/leave message box in the bottom right corner of your screen OR send an email to We will respond to your inquiry in a timely manor.


Mailing Address:
Prodigy Diabetes Care, LLC
PO Box 481928, Charlotte, NC 28269